Lou E Yzc

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Missing Zinger

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Hostess Brands - Missing Zinger
I purchased a single pack of Hostess Chocolate Zingers this morning and once I got home to enjoy my favorite snack I realized there is only 2 in a pack that would normally have three. I tried to go back to the gas station to get them exchanged but the Cashier wouldn't let me because I had already left the store and they didn't give me my receipt. Hostess snack cakes are hands down my favorite snacks despite the how pricy they are, so you can imagine how upset this made me. I'm waiting for customer service to open so I can call and let them know what happened.
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Pros:
  • Are super yummy
Cons:
  • Are a little pricey for someone in a low income house hold

Preferred solution: Deliver product or service ordered

User's recommendation: Just make sure you get a good look at what you are buying before you leave the store, and make sure you get a receipt.

Dericka J

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Complaint against product

Hostess Brands - Complaint against product
Hostess Brands - Complaint against product - Image 2

I love Hostess and my favorite snack is the ding *** but I purchased a family box of ding *** on 2/1/24 and the following day when we went to open the box and take a ding-dong out to eat and bit into it, it was extremely hard. So when I turned the ding-dong to the back the plastic was slightly open, so I checked the rest of them in the box and found two others like this as well so I disposed of the box because that's too many in one box to be slightly opened like that, and we were afraid to eat any out of that box.

They should have not been packaged in the box if they were already open. The family box contains 16 cakes, so that was a waste of money to purchase the family box and have 3 out of the box to be open in the back.

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Loss:
$7

Preferred solution: Full refund

Bruce F Rmy
map-marker Coppell, Texas

I purchased some zingers from brookshire in Mansfield la some of my cake were messed up like the machine had a

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Hostess Brands - I purchased some zingers from brookshire in Mansfield la some of my cake were...
My box of zinger had about 4 cakes that were messed up like the machine had a defect check product more close before its boxed up
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Geraldine A Xsd

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Purchased out of date, stale Ding ***

Hostess Brands - Purchased out of date, stale Ding ***
Hostess Brands - Purchased out of date, stale Ding *** - Image 2
On Dec 20, 2023 I hired someone to take me shopping at Dollar General Store in Baker, FL. I purchased a box of Ding *** After dinner I opened the box and took one out to enjoy with a glass of milk. With the first bite I could tell by the hardness that it wasn't fresh. The next day I checked the expiration date and it was Oct ??, 2023. I can not make out the day of the month. I have the box, contents and receipt. And pictures.
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Loss:
$4
Pros:
  • Are the best
Cons:
  • Not at the store you are shopping at

Preferred solution: Full refund

User's recommendation: Sometimes you are subject to purchasing out of date products. Check the expiration date before you buy it.

Kathy R Ufa

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Complaint

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Hostess Brands - Complaint
This is the second time i bought a bag of powdered donuts and they tadte like they have fertilizer on them. They are bitter and nasty.
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Loss:
$5
Cons:
  • You never know if what your getting is fresh or taste like fertilizer

Preferred solution: Full refund

Jewels J

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Taste Horrible

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I used to love the Hostess Cherry Pies. Now they have no cherries, thick terrible pie crust little if any glaze on it. The new company making them or any Hostess product should stop! I will never ever buy any Hostess products again!! Ding *** taste like wax and no chocolate flavor! The cream taste synthetic
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Pros:
  • Packaging is pretty
Cons:
  • Horrible tasting products

Preferred solution: None

User's recommendation: Never buy any Hostess products

Acadia Uxh

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| map-marker Birmingham, Alabama

Other

Hostess Brands - Other
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I live in Montgomery Alabama I visited a store hostess vends the store location is store number 1157...3375 Norman bridge Rd Montgomery Alabama 36105..I visited this store on October 25 and purchased a box of krasbars and they were outdated 2 months and they had some thing inside I consumed one my girlfriend a half I immediately got sick and disgusted I plan on proceeding further if nothing done I have the documents needed photos receipt even the remaining product... there's a large amount of mold in them and what looks to be Cobb Webb's...
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User's recommendation: Don't eat these snacks be careful

Kenny P Cdk

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Your Iced Cinnamon Rolls

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Just bought a box of 6 iced cinnamon rolls!!! Why are they half the sized compared to the ones you use to sell. Super small. Just bought some a 2-3 weeks ago and they were the larger ones. Same price, what a rip-off!!! Come on, bring back the old ones. Shoddy management practices!!! Bet none of your salaries have been cut in half. Poor choices would rather pay more and get the larger ones!!!
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Pros:
  • Love your products

Preferred solution: Apology

Raven K Mfs

No filling!

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Hostess Brands - No filling!
Bought a zinger and there is no filling in any of the 3 pieces iit is supposed to have filling inside but there wa nothing just coating coconut and sponge cake not even a small amount of filling
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Pros:
  • Flavor and freshness
Cons:
  • Inconsistent quality

Preferred solution: Full refund

Bruce F Rmy

Mad about my zingers got a defective box

I purchased a box of zinger an some were messed up in the box like the machine was jammed up or either had a defect in the machine.
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Loss:
$3
Pros:
  • I love my hostess cakes

Preferred solution: Full refund

User's recommendation: Check box closer

Denzil Jeg

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| map-marker Charlotte, North Carolina

Plastic found in my zinger snack

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Hostess Brands - Plastic found in my zinger snack
While eating one of my favorite snacks I found a piece of plastic in my snack. My father and I ate these and other products since forever. We have never had any issues until yesterday 9/24/2023. The plastic stuck my mouth and ruined my zinger.
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Glenna C Zal

Found doughnut covered in mold

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Hostess Brands - Found doughnut covered in mold
Thought the doughnuts tasted funny then lookin into the bag I found out why mold on them thats why they tasted funny.
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Loss:
$4

Preferred solution: Better procedure to insure this doesn’t happen again! Plus replacement of my bad doughnuts

Marquavius Erz
map-marker Campbellsville, Kentucky

I did not get 10 zingers in my box of cakes

Bought zingers at Walmart supper center campbellsville ky did not have 10 cakes in the box called and they said that they were sending me some coupons for some free boxes but never got anything
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Albert R Chr

Products getting smaller and smaller!

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Hostess Brands - Products getting smaller and smaller!
Hostess Brands - Products getting smaller and smaller! - Image 2
I have purchased hostess products over my 58 years of being on this earth. But this is an ongoing problem with hostess and all products! If you have to raise prices due to the Biden economy do it! Let us consumers decide wether to buy your products! Feel totally ripped off by looking at the size of what use to be a real portion!
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Pros:
  • Too much downsizing
Cons:
  • Taste is ok

Preferred solution: Apology

User's recommendation: Get the real size back if a cupcake!

Anonymous
map-marker Saint Louis, Missouri

Customer service

I called to express my dislike of the new snack cake Kaz Bars. The cake itself was good but that crunchy shell was gross. The customer service agent I spoke to was very kind, informative, and advised me that everyone involved with the cake's creation etc would be alerted to my call. The agent also sent me coupons to buy another box of cakes that I do eat. Frozen Dings are the bomb. Thank you for the great service.
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User's recommendation: Stick with the old favorites we knew as kids like Twinkies.

Hideo Jye

Terrible taste

Your ho hos taste rubbery and fake Stop making these they are horrible. They taste absolutely Nothing like they used to. Throw in the towel and give up
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Loss:
$3
Pros:
  • Name
Cons:
  • Taste

Preferred solution: Stop them from selling these awful things

User's recommendation: Do not purchase

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