Contact Hostess Brands Customer Service
Hostess Brands Phone Numbers and Emails
Toll-Free Number:
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(800) 483-7253
Customer Service:
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(330) 684-3838General Shareholder Inquiries
Headquarters:
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(888) 550-9555
Investors/ Franchising:
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(203) 682-8304
Hostess Brands Emails:
Hostess Brands Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hostess Brands is 8004837253. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as Hostess Brands may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Hostess Brands is 8004837253. 98% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as Hostess Brands may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
People call Hostess Brands mainly because of product/ service, request for information, shipping and delivery.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Hostess Brands is ir.team@jmsmucker.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Hostess Brands Website:
Hostess Brands Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm EST
How Good is Hostess Brands's Customer Service?
Summary of Hostess Brands Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hostess Brands?
Product/ Service Question:
- “Product question”
- “Ding *** single pack taste and smell like cleaning fluid. I let my 3 friends and at my lunch table smell it and they ALLsaid somethings wrong”
- “Bad product”
Request for Information Question:
- “Where can I Bye Sussie q”
- “I am looking for donations for the community”
- “Ask about susieQs”
Shipping and Delivery Question:
- “Shorted in a 10-package box of chocolate Zingers”
- “I did not get 10 zingers in my box of cakes”
- “Two bouncers in Hostess package”
Employment Question:
- “W2”
- “Payroll”
- “Ex employee I need my w2”
Payments and Charges Question:
- “Coupons”
- “I could not use a coupon that wasn't expired”
- “Hostess cherry mini fruit pies hane NO Cherries in them at all. Ive eaten tge entire box and not one cherry in the mini cherry pies. Fraudulent advertising”
Staff Question:
- “Manager complaint”
- “Customer service”
- “Rude employee”
Account Question:
- “Codes”
- “New account”
Return/ Replace Question:
- “Need to make a change to hostess ding ***”
- “To ask that they change the Suzy Q cake to the cake they make their chocolate twinkies out of..Also use the cream filling used in chocolate twinkies in Suzy Qs.BUT bigger like the original SuzyQs..If you do this you will win back many customers.thks”
Other Question:
- “Cupcake”
- “Still ding ***”
- “Mold on a Danish”
Compare Hostess Brands Customer Service To
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