Hostess Brands Phone Numbers and Emails

Toll-Free Number:

  • (800) 483-7253
    PRODUCT INQUIRIES

Customer Service:

  • (816) 701-4600
    Lenexa KS

Investors/ Franchising:

  • (203) 682-8304

Media:

  • (212) 575-4545

Hostess Brands Emails:

annakate.heller@icrinc.com
chris.mandeville@icrinc.com
harnold@lakpr.com
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Contact Information

Hostess Brands Website:

Hostess Brands Help Center:

Corporate Office Address:

Hostess Brands, LLC
7905 Quivira
Lenexa, Kansas 66215
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 4:30pm

More contact details

Hostess Brands Rating Based on 513 Reviews

Rating details

1.9
more details
Product or Service Quality
Value for money
Diversity of Products or Services
Website

Rating stats

Rating trend

How Good is Hostess Brands's Customer Service?

Stoney Vlo
Stoney Vlo
Feels Disappointed | Feb 21, 2024

The hostess representative should’ve done a better job with taking the expired cupcakes off the shelf, so consumers like myself, don’t get home, open the box of cupcakes and realize that they’re expired

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Haylea Hyj
Haylea Hyj
Feels Satisfied | Oct 14, 2023

The representative was very understanding and helpful

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Tarell Rlf
Tarell Rlf
Feels Satisfied | Apr 21, 2023

Very nice to talk to

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Mikel B Bwv
Mikel B Bwv
Feels Disappointed | Oct 26, 2022

They didn't say or do anything except they were sorry that the product made me sick. Smelt horrible. Tasted worse and were disappointed that I didn't have the original box that let them know what bakery came from. Nothing was resolved. They just gave me a reference number if I could find the box so nothing was done

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Summary of Hostess Brands Customer Service Calls

580 TOTAL
CALLS
01:24 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hostess Brands?

Product/ Service Question:

  • “Expired product”
  • “Quality”
  • Complaint against product

Request for Information Question:

  • “Looking for donuts”
  • “To find out when we will see Susie Q's back in stores”
  • “To check on my application.”

Shipping and Delivery Question:

  • “Shorted in a 10-package box of chocolate Zingers”
  • “I did not get 10 zingers in my box of cakes”
  • “Two bouncers in Hostess package”

Employment Question:

  • “Payroll”
  • “Ex employee I need my w2”
  • “401k”

Staff Question:

  • “Customer service”
  • “Manager complaint”
  • “Rude employee”

Payments and Charges Question:

  • “Because my name is debbie im calling because my hostess coupons were expired”
  • “Compliment, and coupon”
  • “Expired coupons”

Account Question:

  • “New account”

Other Question:

  • “Lawsuit”
  • “Bouncers are a sad substitute for Ding ***”
  • “Talk to you”

About

Related Companies

Hostess Snacks

Summary

Hostess Brands, LLC is a large bakery company. It was established in 1919. Its headquarters is based in Kansas City, Missouri, United States of America. The company is owned by HB Holdings, LLC. Hostess Brands produces fresh-baked bread and sweet goods including crème-filled snack cakes, CupCakes, Honey Bun, and Cinnamon Streusel Coffee Cake. The company operates 36 bakeries and 570 bakery retail outlets. The Hostess Brands portfolio includes Wonder Bread, Home Pride, Ding Dongs, Drake’s Cakes, Fruit Pies, and many more. Hostess Brands has over 15000 employees. Hostess Brands regular hours are as follows: Monday – Friday from 8 a.m. to 4.30 p.m. CST.

Hostess Brands reviews and complaints

Hostess Brands is ranked 362 out of 1454 in Food Manufacturers category

Area Served

USA

Payment Methods

VISAMasterCard

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